How to access accout agai?

[yezhiquan2007]

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Anyone know how to reset my account? here is the specific error information:

1. When logging in with my accout, it prompts that the password is too simple and needs to be reset.
2. When logging in with email , it prompts that this email address is not a verified primary email.
3. When retrieving the password with the email, it prompts the following error: "That address is either invalid, not a verified primary email or is not associated with a personal user account. Organization billing emails are only for notifications".
   Sincerely

[Web-Dev-Master1117]

Hi, there.
It sounds like you’re stuck in a loop.

Check the Email: Ensure you’re using the correct primary email associated with your account. Double-check for typos.

Verify Email:
If the email isn’t verified, look in your inbox (or spam/junk folder) for a verification email from the service. Resend it if necessary.
If you don't see a resend option, you can contact their support to manually validate your e-mail.
Reset Password:
Go to the "Forgot Password" page and enter your already-verified primary email.
If that doesn't work either, make sure that the e-mail is indeed connected to your personal account and not with an organization or a billing account.
Contact Support:
If you’re still stuck after trying the above, contact the service’s customer support. Provide them with your account email and specific error messages.
It’s likely a verification issue with your email, so resolving that should solve the problem. Let me know if you need more help!

[OmarrSakr]

Hi @yezhiquan2007,

It seems like you’re facing a few interconnected issues with your account. Let’s break it down step by step to help you regain access:

Check Your Email

Ensure you’re using the correct email address associated with your GitHub account.
Double-check for typos and make sure it’s the verified primary email linked to your account.
Verify Your Email

If your email isn’t verified, look for a verification email from GitHub (check your spam/junk folder too).
If you don’t have the option to resend the verification email, you may need to contact GitHub Support for assistance.
Reset Your Password

Use the "Forgot Password" option on the login page and enter your verified primary email.
If you’re getting the error about it not being a verified primary email, the email you’re using might be tied to an organization or a billing account, not your personal one.
Contact GitHub Support

If the above steps don’t resolve the issue, reach out to GitHub Support directly.
Provide them with your account’s email address and the exact error messages you’re seeing. They’ll help you sort out the verification or recovery process.
Let me know if you need further guidance! I’m here to help. 🚀