Request for Manual Review #148270
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Need a manual review for your request #148270? If you're facing issues with automatic assessments, a manual review can help ensure a thorough check and resolve any concerns. Stay patient as the team evaluates your submission for a more accurate outcome! |
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Hi @okomaogboi 👋 Our image detection is robust, but on occasions - like this one - it is unable to detect your name correctly. I would recommend that you include in your image capture your name clearly written (perhaps larger) and if you can have that addition as well as your evidence document (overlap?) I think that would help. Let me know how you get on 👍 |
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Hi everyone,
Hi everyone,
Please, I would like a manual review of my documents. I have applied more than 15 times but I keep getting different errors. This time around, they are complaining about a mismatch in billing first and last name and the name in my document but they appear exactly the same way. I know I am doing the thing right because we verified my friend exactly the same way I am verifying and it went through without any issue. I think there is an issue with the automated verification system
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